Privacy Policy

WE DO NOT SELL YOUR DATA. EVER. We believe that privacy is a fundamental human right that everyone is entitled to, and we strive to uphold that at all times.

At NowPlaying, we are committed to protecting your privacy. Unlike many online services, we:

• Never sell your personal information to third parties
• Never use your data for advertising purposes without consent
• Never share your information except as outlined in this policy
• Collect only the information necessary to provide our service
• Give you control over your data with clear privacy settings

This commitment to privacy is at the core of everything we do. The following sections explain in detail what specific information we collect and how we use it to provide you with the best music sharing experience possible.

We collect several types of information to provide and improve our service to you:

Account Information

When you create an account, we collect information such as your name, email address, username, display name, profile picture, and authentication details from third-party services (such as Spotify and Apple Music). We also collect tokens necessary to access these services on your behalf.

Profile Information

We collect information you provide in your profile such as bio, location, website, date of birth, and any preferences you set including timezone, preferred language, and UI theme selections.

Music Activity

We collect detailed information about your music listening activity, including songs you listen to, when you listen to them, which service you use, device information, shuffle state, repeat state, volume level, and other playback settings. This data is collected through our integrations with music streaming services.

Content You Create

We collect content you create, upload, or share on NowPlaying, including posts, comments, reactions, and messages to other users.

Social Connections

We store information about your friends, friend requests, and blocked users to facilitate social interactions on the platform.

Usage Information

We collect information about how you use our service, such as the features you engage with, actions you take, time and duration of your activities, and other usage patterns.

Device Information

We collect information about the devices you use to access our service, including hardware models, operating systems, browsers, and mobile network information.

Log Data and Analytics

Our servers automatically record information when you use our service, including your IP address, browser type, referring/exit pages, date/time stamps, geolocation data, and clickstream data. We maintain audit logs of user actions for security and service improvement purposes.

We use the information we collect to:

• Provide, maintain, and improve our services, including displaying your music activity to friends and analyzing listening patterns
• Create and maintain your account
• Send administrative messages, updates, and security alerts
• Respond to your comments and questions and provide customer service
• Monitor and analyze trends, usage, and activities in connection with our service
• Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities
• Personalize and improve your experience by providing content, features, or recommendations that match your profile and interests
• Facilitate social features of the service, such as showing friends' music activity

What we will never do with your information:

• Sell it to third parties
• Use it for advertising purposes without your explicit consent
• Share it with entities not mentioned in this privacy policy

We may share your personal information in the following circumstances:

With Other Users

Information in your public profile, including your username, display name, profile picture, bio, and music listening activity, is visible to other users of the service. Your posts, comments, and reactions are also visible to others according to your privacy settings.

With Service Providers

We share information with vendors, service providers, and consultants that need access to your information to perform services for us, such as companies that assist us with web hosting, storage, and other infrastructure, analytics, and security.

For Legal Reasons

We may share information if we believe it's required by applicable law, regulation, operating agreement, legal process or governmental request, or where the disclosure is otherwise appropriate due to safety or similar concerns.

With Your Consent

We may share information with your consent or at your direction, including when you authorize a third-party application to access your account.

Business Transfers

We may share or transfer information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.

We retain your information as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of the service, making data-driven business decisions, complying with our legal obligations, and resolving disputes.

If you request deletion of your account, we will delete your profile information and content you've provided, but may maintain certain information as required by law or for legitimate business purposes.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request copies of your personal information.
• Correction: You can request that we correct inaccurate information.
• Deletion: You can request that we delete your personal information.
• Restriction: You can ask us to limit our processing of your information.
• Data Portability: You can request a copy of your information in a structured, commonly used, machine-readable format.
• Objection: You can object to our processing of your information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

We implement appropriate technical and organizational measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

We encourage you to use strong passwords, limit access to your devices, and log out of your account when not in use to help protect your information.

NowPlaying operates globally, and your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information globally, we take measures to protect your information and ensure that it's treated in accordance with this Privacy Policy.

Our service is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also provide additional notice, such as adding a statement to our homepage or sending you a notification.

Your continued use of our service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If you have any questions about this Privacy Policy or concerns about how we process your personal information, please visit our Support Page to submit a request.

For all inquiries, please use our Support System which allows us to track and respond to your concerns more efficiently.